Training Overview

 

The two-day public communication skills Course provides participants with the opportunity to understand how communication works and how to communicate with confidence and flair. Activities throughout this course immerse you in an ongoing simulation learning environment that allows you to practice the communication techniques, tools and strategies presented.

Training Benefits

 

• Communication skills are an essential element every employee and manager must have as part of their standard tool set. In this course, you gain practical experience initiating and responding to various forms of communication, through:

  •  interactive workshops,

  • self-assessments,

  • role-playing activities

• You learn to handle situations based on a flexible, genuine and self-confident approach.

• You also gain the skills to collaborate with others and hone your communications toolkit.

 

Training Outline

 

• Understanding how communication work

• Seeing things from other point of view

• Achieve results in your communications with others

• Build collaborative relationships that emphasize trust and respect

• Communicate effectively using simple, concise and direct language

• Enhance your active listening skills to anticipate and avoid common misunderstandings

• Foster cross-cultural understanding in your workplace

• Eliminate the roadblocks that undermine your ability to communicate effectively

• Experiencing the difference between one-way and two-way communication

• Defining your communication style

• Demonstrating active listening skills

• Overcoming cross-cultural barriers

• Assessing your relationship with others

• Generating checklists to enhance your performance back on the job

 

Ideal Attendees

 

This training course is intended for those looking to strengthen their communication and collaboration skills and work confidently with others.

Prerequisites

not required

 

Program Language

English

 

Certificate

A certificate attendance with the details of the Training will be issued to all participants who successfully complete the training.

 

Note

The content of sessions are modified according to the level of the attendees.