Training Overview


You are already a high performing individuals that you are promoted to a new operational challenge. Congratulations for your achievement. Becoming a first time operations manager with a couple of direct reports is a challenging and critical career transition. High-performers have a set of habit, know effective methods, and acquired set of skills that enable them to excel. This workshop is designed to improve your success rate as a first time operations manager. During this workshop you will learn the required methods and skills to be a high-performer.


Training Benefits


This workshop helps you to increase your self-confidence and ace the new challenging assignment in operations. You will learn how to improve your personal performance and team productivity.

Training Outline


  • Managing Self

  • Managing others

  • Managing change

  • Managing challenging communication

  • Driving continuous improvement


Ideal Attendees


First time operation managers


Filling up the questionnaire before 2 days before starting the workshop



A certificate attendance with the details of the Training will be issued to all participants who successfully complete the training.



The content of sessions are modified according to the level of the attendees.

First Time Operations Manager