Cross Cultural Communication

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Training Overview

 

Cross-cultural teams can offer a vast array of benefits and can add value to international companies. However, many cross-cultural team members often face tremendous difficulties when communicating with each other.  These difficulties can create severe misunderstandings and lead to tensions and frustrations within the team.  If not addressed, they can eventually lead to significant financial losses and setbacks for global companies.

 

This training helps participants to understand the impact of culture on their own and others’ communication style. Through a complete analysis of the different components of verbal and non-verbal communication, they will be able to communicate more effectively across cultures and reduce the risk of cross-cultural misunderstandings.  

 

Participates attending this training course will also be able to develop strategies to overcome the challenges created by extensive use of virtual communication methods such as emails or teleconferences.

 

This training course will help you to set communication ground rules and best practice within your cross-cultural team. Equipped with extensive cultural knowledge and practical tools, you will be able to choose the most appropriate communication channels and co-operate more effectively to achieve outstanding results.

Training Overview

 

Cross-cultural teams can offer a vast array of benefits and can add value to international companies. However, many cross-cultural team members often face tremendous difficulties when communicating with each other.  These difficulties can create severe misunderstandings and lead to tensions and frustrations within the team.  If not addressed, they can eventually lead to significant financial losses and setbacks for global companies.

 

This training helps participants to understand the impact of culture on their own and others’ communication style. Through a complete analysis of the different components of verbal and non-verbal communication, they will be able to communicate more effectively across cultures and reduce the risk of cross-cultural misunderstandings.  

 

Participates attending this training course will also be able to develop strategies to overcome the challenges created by extensive use of virtual communication methods such as emails or teleconferences.

 

This training course will help you to set communication ground rules and best practice within your cross-cultural team. Equipped with extensive cultural knowledge and practical tools, you will be able to choose the most appropriate communication channels and co-operate more effectively to achieve outstanding results.

 

Training Benefits

 

  • Cross-cultural communication skills for improved collaboration in a cross-cultural team

  • An understanding of the impact of cross-cultural differences and communication styles on working relationships across cultures

  • The necessary foundation and tools to develop cross-cultural competence

  • Tips and strategies for more effective cross-cultural communication

  • A better understanding of the cross-cultural challenges of working in a multicultural workplace

  • Practical tools to reduce misunderstandings occurring within a cross-cultural team


Training Outline

 

All our courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skills set. General outline of this course includes:

 

  • An in-depth analysis of key cross-cultural communication styles

  • An understanding of your own cross-cultural communication style and how you need to adapt it for more effective international working

  • Cross-cultural values and attitudes and their impact on how we communicate across cultures

  • Verbal and non-verbal cross-cultural communication styles

  • Cross-cultural working styles and expectations

  • Using virtual communication in a cross-cultural context

  • Language issues in a cross-cultural context

  • Tips and strategies for a better cross-cultural communication

 

Ideal Attendees

 

This course will be of benefit to you if:

 

  • You are working on a cross-cultural team or project

  • You and your staff are working across cultures on a regular basis

  • Cross-cultural communication issues are harming your business or working relationships

  • You are experiencing the challenges of virtual cross-cultural communication


Prerequisites

Participants might need to answer some questions regarding their skills and specific requirements before attending the course.

Program Language

English

 

Certificate

A certificate attendance with the details of the Training will be issued to all participants who successfully complete the training.

 

Note

The content of sessions are modified according to the level of the attendees.