Introduction to Business Analysis

Training Overview


Have you ever been in a situation where you needed to demonstrate some sort of analytical thinking?  Have you ever had to solve some complex problem? If so, you were a secret practitioner of Business Analysis activities and didn’t even realize.

We specialize in hands on training using role playing and various simulations so that you learn traits that can immediately deployed in your workplace. Learning should be fun and worth remembering!

Training Benefits


  • Understand what a Business Analyst does

  • What capabilities are required for this profession

  • The growing importance of Business Analysis

  • How problems and opportunities are identified

  • What a stakeholder is and what kinds of stakeholders are there

  • What a requirement is and how they are collected

  • What a requirements package is and how are they verified and validated by key stakeholders

  • How we know what the best solution is

  • How solution selection is performed

  • Decision analysis

  • The types of documents used by a Business Analyst


Training Outline


In this course, we cover

  • The characteristics expected of a Business Analyst

  • The type of assignments they receive

  • What is the difference between a Project Manager and a Business Analyst

  • The Business Analysis path; the general step a Business Analyst usually follows to close an assignment successfully; including

    • The identification of a problem or opportunity

    • The way requirements are gathered

    • How solutions are assessed and presented to upper management for their approval.

  • Stakeholder Analysis

  • Ways to determine a problem or opportunity

  • The different types of requirement, how they are collected, prioritized and submitted

  • How solution evaluation is conducted

  • The tenets of a business case

  • How solutions are selected

  • How decisions are presented

  • The types of certification offered for this profession

  • Cases study simulation so that you can start using your new skills immediately.



There are no prerequisites for this training except min. of 2 years if working experience in the same position.

Program Language




A certificate attendance with the details of the Training will be issued to all participants who successfully complete the training.



The content of sessions are modified according to the level of the attendees.