Improving your soft skills 1

Soft skills revolve around personal relationships, character, and attitude. By developing these skills, you can increase your work performance, build stronger relationships, and work toward earning a promotion. If you are finding that some of these soft skills do not come naturally to you, you need to learn how to improve soft skills so they'll become a natural reflex for you in dealing with people every day.

Develop communication skills. Your goal should be to communicate clearly through written, oral, and nonverbal communication. Start simply by being aware of how others feel when they are around you or are talking with you. Make eye contact. Acknowledge someone else's presence by looking them in the eye, especially if they just walked into the room or you pass them in a hallway. Look at them when they are talking to you. Do not let your eyes wander around the room.Monitor your body language. Show interest by sitting up and leaning forward. Resist the urge to tap your fingers or foot. Mimic the posture of the person with whom you are talking to create a comfortable environment.Practice speaking. This includes both public speaking and conversational speaking. Be conscious of your pace and volume when speaking. If you are uneasy in personal relationships, practice with a close friend or family member. If you are nervous about speaking in public, volunteer to give presentations within a smaller group and work your way up to a larger one.Develop your writing skills. Proofread your emails, letters, and notes. Learn correct spelling and word usage. Vary your sentence structures. Be concise instead of elaborate.

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